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Used: Very Good | Details
Condition: Used: Very Good
Comment: Missing USB/fire wire cable. Item will come repackaged.

Sony WF-1000XM4 Truly Wireless Noise Cancelling Headphones with Hi-Res Audio Support, Upto 24 Hours Battery Life, Built-in Mic and Optimised Wearing Detection with Alexa Built-in - Silver

4.2 4.2 out of 5 stars 445 ratings

$260.82
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Only 1 left in stock.
Silver
Brand Sony
Model name WF-1000XM4S
Colour Silver
Form factor In Ear
Connectivity technology Wireless

About this item

  • Digital noise cancelling with integrated processor V1
  • Exceptional sound quality with high-resolution audio wireless
  • Smart listening and superior call quality
  • Automatic wind noise reduction mode detects when it’s windy and automatically suppresses it
  • Bluetooth specification version- 5.2; Frequency response(bluetooth communication): 20Hz - 20,000Hz (44.1kHz sampling) / 20Hz - 40,000Hz (LDAC 96kHz sampling, 990kbps)

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Product Information

Technical Details

Additional Information


From the manufacturer

XF-1000XM4
WF-1000XM4

Your sound. Nothing else.

The WF-1000XM4 truly wireless headphones take industry-leading noise cancelling* and audio quality to the next level, for an exceptional listening experience that’s tailored just for you.

Industry-leading noise cancellation*—now even better

XF-1000XM4

Integrated Processor V1

With improved noise cancellation and Bluetooth "System on Chip" technology, the Integrated Processor V1 cancels even more noise but uses less power.

XF-1000XM4

Dual noise sensor microphones

Two high-performance noise sensing microphones per ear—one feed-forward and one feed-back—catch more of the ambient sounds of your surroundings.

XF-1000XM4

Newly designed driver unit

The newly designed driver unit, featuring a 20% increase in magnet volume, improves sound quality in low frequencies and enhances noise cancellation.

XF-1000XM4

Noise Isolation Earbud Tips

Soft and elastic Noise Isolation Earbud Tips improve adhesion to the ear canal to insulate sound, reduce noise and ensure a more stable fit.

Superb listening just got easier

WF-1000XM4

Enjoy hands-free voice control

Activate your preferred voice assistant and use your voice to turn on noise cancellation, call friends, listen to music, set reminders and more.

WF-1000XM4

Find your headphones fast

With Google's new Fast Pair feature, you can easily find your headphones by ringing them or checking their last known location on your smartphone.

WF-1000XM4

Easily pair with your PC

Swift Pair makes it easy to pair your headphones with your Windows 10 laptop, PC or tablet. Pop-up pairing guidance helps you connect quickly.

WF-1000XM4

Find your perfect fit

The Sony | Headphones Connect app helps you find the ideal size of Noise Isolation Earbud Tips to ensure maximum sound quality and minimum noise.

Designed to complement your style

WF-1000XM4

Choose your colour

The WF-1000XM4 headphones and carrying case come in your choice of black or silver to suit your style.

WF-1000XM4

Smaller size, uncompromising quality

We redesigned the internal layout to make these headphones 10% smaller than the previous generation, without compromising on sound quality or battery life. At just 7.3 grams, they’re light enough to wear all day. The charging case is 40% smaller yet still gives you 16 hours of on-the-go charge.

How these compare with other Sony wireless headphones

WF-1000XM4

WF-1000XM4

WF-1000XM3

WF-1000XM3

WF-SP800N

WF-SP800N

WF-XB700

WF-XB700

Customer Reviews
4.2 out of 5 stars
445
3.8 out of 5 stars
325
4.0 out of 5 stars
36
4.0 out of 5 stars
29
Price
$242.18
Noise cancelling
Industry-leading NC with V1* Digital NC with QN1e Digital NC No
Battery life
Up to 24 hours Up to 24 hours Up to 18 hours Up to 18 hours
Wireless charging Qi
Yes No No No
Water resistant
IPX4 water resistance No IP55 water & dust resistance IPX4 water resistance
Built-in mic for phone calls
Yes Yes Yes Yes
Precise Voice Pickup Tech.
Yes No No No
Voice assistant
Alexa, Google Assistant, Siri Alexa, Google Assistant, Siri Alexa, Google Assistant, Siri Google Assistant, Siri
Hi-Res Audio Wireless
Yes No No No
360 Reality Audio
Yes Yes Yes No

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Customer reviews

4.2 out of 5 stars
4.2 out of 5
445 global ratings

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Customers say

Customers like the sound quality and noise cancelling of the headphones. For example, they say the sound is great and accurate, and the noise canceling is outstanding. Customers are also impressed with the ease of setup. That said, opinions are mixed on battery life, comfort, compatibility, fit, and value.

AI-generated from the text of customer reviews

85 customers mention62 positive23 negative

Customers like the sound quality of the headphones. They mention that the sound mode control (ambient/noise cancelling) has been improved. They also say that the noise cancelling works really well, accurately reproduces sounds for all different types of music, and that the battery life is long.

"...Even with flat EQ I find their sound near perfect for me. Bassy without boom, nice mids and although the trebles are a little recessed compared to..." Read more

"...✔ Wireless and USB-C charging✔ Active noise cancellation✔ Speak-to-Chat disables noise cancellation if you talk✔ Easy setup..." Read more

"...take my gloves off to answer calls, skips songs, turn on or off noise cancelling mode is amazing...." Read more

"...is being sucked out of your ears, and the App also allows you to set the noise cancelling amount based on your activities, like sitting or walking..." Read more

24 customers mention24 positive0 negative

Customers are satisfied with the quality of the headphones. For example, they mention it's a great set of earbuds, with good base and satisfactory high range. Some say the tips are trash.

"...In every other regard, the XM4s are terrific. Even with flat EQ I find their sound near perfect for me...." Read more

"...And as an armchair audiophile, these earphones are just fabulous...." Read more

"...Sound quality is as expected for the price. Good base combined with satisfactory high range...." Read more

"Arrived well before the due date for starters. The product is top notch but you expect this from Sony...." Read more

10 customers mention10 positive0 negative

Customers find the headphones easy to set up and use. They mention that it has great sound, and connects without any issues. Customers also appreciate the intuitive controls and comfortable fit.

"...✔ Speak-to-Chat disables noise cancellation if you talk✔ Easy setup✔ Integration with Google Assistant..." Read more

"...The controls are intuitve and easy to use. Works well on both Apple and Andriod /Windows devices.-..." Read more

"I have several sets of earbuds including Apple AirPods Pro, all were easy to pair...." Read more

"I love how easy it is to set up but I gotta admit that putting in the ear for a long time will hurt after a couple of hours which is annoying to say..." Read more

38 customers mention15 positive23 negative

Customers are mixed about the battery life of the headphones. Some mention that the sound quality and battery life are great, while others say that it only lasts a half hour, barely holds any charge, and overheats in the case and kills the battery within 6 months. It's unfortunate to have a premium product become useless in such a short period of time, and it's very poor at making calls.

"...Music is fine.- Sony 360 is a compete waste of time and one wonders why Sony & Apple try make their surround sound propriety when Dolby Atmos..." Read more

"...Battery life is still great after 12 months and noticed hardly any drop off...." Read more

"The ear buds break down easily and have to be replaced often. Barely holds any charge now after a year of owning...." Read more

"...The battery life is pretty decent, and these work fine with my iPhone -- though the very best audio quality offered by Sony is not available through..." Read more

19 customers mention11 positive8 negative

Customers are mixed about the fit of the headphones. Some mention that it fits well, while others say that it doesn't. The fit is a result of ill-fitting tips and the earbuds are pretty big. The case is small and charging seems fast.

"...I’ve not used them before but they fit well and are super soft. I can use them for several hours in comfort...." Read more

"...✔ Case is small✔ Charging seems fast✔ They fit nice and snug✔ Gestures are simple enough..." Read more

"Fit is awful bulky sound is good at best noise canceling is really goodAll in all seems too expencive for what it is" Read more

"...In my case, the medium buds fit perfectly out of the box, however, the memory foam material may well degrade over time; replacement tips would be..." Read more

18 customers mention8 positive10 negative

Customers are mixed about the comfort of the headphones. Some mention that they fit well and are very comfortable, while others say that they fall out of ear or are uncomfortable. The foam earplugs suit them incredibly well, while the units fit snuggly in their ears. However, some customers feel the sound quality is good but the factory foam tip is not comfortable to wear beyond 30 minutes. The ergonomics are poor and the ear for a long time will hurt after a couple of hours.

"...in my ears better than the AirPods, although they are perhaps not quite as comfortable, but still very good...." Read more

"...Coupled with their fantastically effective ANC, comfort (for me), features and great app, I can say they are really good value...." Read more

"...I gotta admit that putting in the ear for a long time will hurt after a couple of hours which is annoying to say the least and a negative would be..." Read more

"...The battery life is pretty good. The comfort level is about as good as with any true wireless earbuds I've tried..." Read more

18 customers mention6 positive12 negative

Customers are mixed about the compatibility of the headphones. Some mention that it works fine with their iPhone, while others say that the left headphone stopped working after just 3 months.

"...to the point where they go from 'fully charged' to completely dead in about 40 mins!..." Read more

"...The controls are intuitve and easy to use. Works well on both Apple and Andriod /Windows devices.-..." Read more

"...that occasionally the left earbud thinks it is out of my ear and stops playing. Take it out and put back in and sound restarts" Read more

"One ear just stopped working properly after about a month and now has a constant wind sound which makes them almost unusable..." Read more

14 customers mention9 positive5 negative

Customers are mixed about the value of the headphones. Some mention that it's well worth the money, the best price in Sydney, and a great buy. Others say that it is disappointing considering the price.

"...comfort (for me), features and great app, I can say they are really good value...." Read more

"...They're well worth the money" Read more

"...Pricey & a little over-hyped in the reviews for what they are but certainly less so than (say) Bose Quite Comforts or Apple iPod Pro 2s, the latter..." Read more

"...The sound quality is pretty remarkable, with a satisfying low end that other Bluetooth offerings I've tried just can't match...." Read more

Great sound quality and noise cancelling! But some downsides for the price
4 Stars
Great sound quality and noise cancelling! But some downsides for the price
Sound is great and customisable the EQ out of the box that great but if you punch up the treble and the mids a bit in the EQ and the clear bass up to 7 or 8 they sound awesome!The noise cancelling is outstanding way better than Jabra and Soundcores premiums (I've only tried these ones) blocks out lows really well and you can just about hear voices and higher pitches if you don't have music playing.Down side can't control everything with touch controls and the foam tips were shocking. Solved by ordering spin fit silicon tips.They are big earbuds which obviously is needed for their sound quality but I have big ears so suit me but wouldn't fit anybody with medium to small ears.The volume goes quite loud but you do sacrifice some quality when you get up to the last 3 or 4 notches of volume. With the noise cancelling on though you'll never need to turn it up past 75 to 80%Battery life is great get about 7 hours with noise cancelling on. Addition couple of charges with the case but I just drop on a wireless charger every few days to ensure the case is charged.Managed to pick up on special for AU$180 odd which was definitely worth it. When above AU$250 I'd definitely Italy reconsider other options.
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Top reviews from Australia

Reviewed in Australia on 8 December 2021
Colour: BlackVerified Purchase
I purchased the XM4s during the 2021 Black Friday sales. I was tossing between these and the Sennheiser MTW2s which were AU$100 cheaper at that time. Watched YT reviews from guys like Aaron, Picky and a few others. And finally decided the XM4s better ANC and app features were more important. I figured I could EQ either bud to suit my tastes. Out of the box I immediately had a problem, not with the buds or build but none of the three hybrid tips were any use to me. I have extra large canals and need big tips. Even the largest standard tips did not give me a good seal. This was surprising since even my cheap Sony WC-310s have a large tip that fits me. I do think part of the problem is that the bud’s size and shape prevent you pushing the tip very far into my big canals. Anyhow, I have enough spare tips to find a pair that fitted. These were silicone which I find much more comfortable than Comply tips anyway and with them I got a great seal. A good seal is vital to get full dynamic range and best ANC. Even so, I ordered some Spinfits CP360 (XL size). I’ve not used them before but they fit well and are super soft. I can use them for several hours in comfort.

In every other regard, the XM4s are terrific. Even with flat EQ I find their sound near perfect for me. Bassy without boom, nice mids and although the trebles are a little recessed compared to some buds, they don’t lack detail. In fact this means they have no nasty sibilance. They compare well to my Westone 4 IEMs with their 4 drivers! In fact I prefer the Sonys by a good margin. I also have a pair of Jabra 75Ts and Soundpeats H1s, both of which are very good to my ears. On their own those two sound very nice, but when you immediately switch to the Sonys you know you’re listening to a better pair of buds. Coupled with their fantastically effective ANC, comfort (for me), features and great app, I can say they are really good value. The EQ in the app is so flexible, I feel most users will find a sweet spot for their preferences. I use them mostly with my everyday iPhone which does exclude using LDAC unfortunately. I do have an Android A52 (long story) and can use LDAC with them. Honestly I don’t hear much difference to that compared to listening to lossless tracks whether my own FLAC files or the lossless off Apple Music. But then, my hearing is not as acute as it once was when younger.

In closing, I have read a few reviews mentioning low volume or tips that don’t fit including some saying the smallest are too large for them. These are both problems that will be a result of ill-fitting tips. Let me just say that there is nothing that can’t be fixed by getting some aftermarket tips. At the price Sony could (should?) probably add super small and extra large tips to cover us that the three included ones don’t fit. One other issue for some may be that the diameter of them could be too great for smaller ears making them difficult to get a good seal and uncomfortable. That is something you should weigh up before purchase. In my case, I’m extremely happy with mine and highly recommend the XM4s.
19 people found this helpful
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Reviewed in Australia on 13 July 2022
Colour: BlackVerified Purchase
I'm not an audiophile, but these are excellent. I highly recommend you get the Sony phone app companion in order to play around with settings.

✔ Sound quality is outstanding
✔ Wireless and USB-C charging
✔ Active noise cancellation
✔ Speak-to-Chat disables noise cancellation if you talk
✔ Easy setup
✔ Integration with Google Assistant
✔ App has some good customisations and features, including an equaliser
✔ Case is small
✔ Charging seems fast
✔ They fit nice and snug
✔ Gestures are simple enough
✔ Pretty and elegant design

Couple of minor things that if I were being picky:

⚠ The gestures are pre-set and are not 100% configurable. This means that if you want the left bud to have gestures for noise cancellation, and the right bud to take care of playback, then you can't have gestures for volume. You can set a bud to take care of volume, but then you might lose gestures for something else. You can't have everything.
⚠ Along similar lines, the gestures are only finger-tapping. Single tap, double-tap, triple-tap and long-press. There's no swipe gesture, for example, like you'd find with Air Pods or other competition. A missed opportunity because swiping up and down for volume, or back and forwards for next song and previous song would be great.
⚠ There aren't a ton of earbud tips. There are three sizes: small, medium and large, but not different materials. If you want silicon tips, for example, you'll have to go third-party.
3 people found this helpful
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Reviewed in Australia on 16 April 2023
Colour: BlackVerified Purchase
I've only had these a couple of days & am still deciding if to return or not. Music professional, 40 years & know my way around sound in commerical production for record & film. Pricey & a little over-hyped in the reviews for what they are but certainly less so than (say) Bose Quite Comforts or Apple iPod Pro 2s, the latter of which is only really fully useful on Apple devices.

Pluses:
- The audio quality for both music and film is very good. Likely the best I've heard from consumer earbuds.
- The controls are intuitve and easy to use. Works well on both Apple and Andriod /Windows devices.
- In my case, the medium buds fit perfectly out of the box, however, the memory foam material may well degrade over time; replacement tips would be the AZLA SednaEarfit Crystal.
- Good battery life & far better than its immediate competitors.

Minuses:
- The Noise Cancellation is not that brilliant, overratted.
- The App is a bit fiddly but the ear training works well.
- They're not all that loud - watching movies on an iPad & need to be cranked all the way up. Music is fine.
- Sony 360 is a compete waste of time and one wonders why Sony & Apple try make their surround sound propriety when Dolby Atmos has been the go-to standard for decades. The very few available 360 music apps are underwhelming.
- Speaking of Dolby, there is no option in this buds' control app to pseudo-spatialise or otherwise (unlike the Aipods), nor do they seem to register /playback Dolby Atmos on any video streaming service I've used, including Amazon, Netflix, Paramount or Disney ... bit of a mystery that one: Dolby conversion to HRTF for earbuds should be automatic but I don't detect any thing so far.

In sum: 'comparatively' good value when compared to other very pricey earbuds. But much of the hype and tech is relatively useless. I guess the main thing is that they sound very good & the battery lasts.
15 people found this helpful
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Reviewed in Australia on 29 June 2023
Colour: SilverVerified Purchase
I use these at my job working construction, not having to reach in my pockets and take my gloves off to answer calls, skips songs, turn on or off noise cancelling mode is amazing. So far if managed to get 4 days use out these, 6 hour play time at half volume and putting the buds back in the case to charge and keep going the next day. The case also has wireless charging so i can come home, place them down and forget about them, no fiddling with cables.

Top reviews from other countries

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Hudson Oliveira
5.0 out of 5 stars Alto padrão
Reviewed in Brazil on 21 April 2022
Colour: BlackVerified Purchase
A bateria tem boa duração, o touch responde muito bem e a qualidade do áudio e do cancelamento de ruído são excepcionais.
Nem é preciso aumentar muito o nível do volume para ter clareza na música.
Vale a pena utilizar o equalizador, pois o default não achei legal para as músicas que curto (rock). Eu gostei do modo "Brilho" do equalizador.
Em resumo: Valeu cada centavo!
Customer image
Hudson Oliveira
5.0 out of 5 stars Alto padrão
Reviewed in Brazil on 21 April 2022
A bateria tem boa duração, o touch responde muito bem e a qualidade do áudio e do cancelamento de ruído são excepcionais.
Nem é preciso aumentar muito o nível do volume para ter clareza na música.
Vale a pena utilizar o equalizador, pois o default não achei legal para as músicas que curto (rock). Eu gostei do modo "Brilho" do equalizador.
Em resumo: Valeu cada centavo!
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4 people found this helpful
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Amazon Customer
5.0 out of 5 stars Great sounding earbuds just got much better!
Reviewed in Singapore on 29 November 2021
Colour: BlackVerified Purchase
I have the XM3 which was redeemed through a credit card sign up promotion, and they sounded amazing. However the buds were so bulky, had a short battery life, and were always dropping out of my ears with none of the included ear tips giving a good fit.

Chanced upon these during the Black Friday weekend sales and got them at a hugely discounted price of S$260. Ordered on Saturday and delivered on Monday.

Pairing was straightforward using the Sony headphones app. The earbuds case and earbuds were so much more compact when compared to the XM3s, and the included eartips were a much better fit than the older model. The sound was clear and bright, and the app allows full customisation of sound to suit individual tastes.

With such a great offer on hand, these buds are greatly recommended to anyone seeking high end and high quality earbuds.
Customer image
Amazon Customer
5.0 out of 5 stars Great sounding earbuds just got much better!
Reviewed in Singapore on 29 November 2021
I have the XM3 which was redeemed through a credit card sign up promotion, and they sounded amazing. However the buds were so bulky, had a short battery life, and were always dropping out of my ears with none of the included ear tips giving a good fit.

Chanced upon these during the Black Friday weekend sales and got them at a hugely discounted price of S$260. Ordered on Saturday and delivered on Monday.

Pairing was straightforward using the Sony headphones app. The earbuds case and earbuds were so much more compact when compared to the XM3s, and the included eartips were a much better fit than the older model. The sound was clear and bright, and the app allows full customisation of sound to suit individual tastes.

With such a great offer on hand, these buds are greatly recommended to anyone seeking high end and high quality earbuds.
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3 people found this helpful
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F
5.0 out of 5 stars Qualidade de som Sony!
Reviewed in Brazil on 20 July 2022
Colour: BlackVerified Purchase
Muito bom, cumpre o que promete, além de ter várias funcionalidades tem uma excelente qualidade de áudio. A duração da bateria é excepcional e ele carrega rápido por indução, o que permite ser carregado por um celular que tenha power sharing.
One person found this helpful
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Fast delivery & firmware is 1.5.0 not the old batch. Warranty accepted by Sony 12 months + 3 month. Price is cheaper than official store. @$219. Sony office store with promo is @$249.
5.0 out of 5 stars Good earbubs
Reviewed in Singapore on 7 March 2023
Colour: BlackVerified Purchase
This is my second pair of mx4. First pair had the draining battery issues. My right earbud auto off after 10 mins of play. I like the noise cancelling and sound signature so decided to buy the same model again. This new pairs comes with firmware 1.5.0 hopefully no more draining battery issues. Warranty can be register at Sony with 12 months + 3 months. Ordered on Sunday delivered on tues. price at $219 is cheaper than official store selling at promo price of $249. Great deal!!!
Customer image
Fast delivery & firmware is 1.5.0 not the old batch. Warranty accepted by Sony 12 months + 3 month. Price is cheaper than official store. @$219. Sony office store with promo is @$249.
5.0 out of 5 stars Good earbubs
Reviewed in Singapore on 7 March 2023
This is my second pair of mx4. First pair had the draining battery issues. My right earbud auto off after 10 mins of play. I like the noise cancelling and sound signature so decided to buy the same model again. This new pairs comes with firmware 1.5.0 hopefully no more draining battery issues. Warranty can be register at Sony with 12 months + 3 months. Ordered on Sunday delivered on tues. price at $219 is cheaper than official store selling at promo price of $249. Great deal!!!
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One person found this helpful
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G
1.0 out of 5 stars Não comprem, produto não é original, não possui noise cancelling.
Reviewed in Brazil on 9 March 2022
Colour: BlackVerified Purchase
Não comprem, produto não é original, não possui noise cancelling. Tenho o WF-1000XM3 e é notável que esse é falso mesmo sendo modelo mais novo o WF-1000XM4, se você conhece o fone sabe que esse é uma cópia de baixa qualidade com o objetivo de enganar.
37 people found this helpful
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