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Bose QuietComfort Earbuds II, Wireless, Bluetooth, World’s Best Noise Cancelling in-Ear Headphones with Personalized Noise Cancellation and Sound – Eclipse Grey

4.1 4.1 out of 5 stars 11,744 ratings

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QCEBII
Eclipse Grey
Brand Bose
Model name QuietComfort Earbuds II
Colour Eclipse Grey
Form factor In Ear
Connectivity technology Wireless

About this item

  • INTRODUCING QUIETCOMFORT EARBUDS II: These new wireless, bluetooth, noise cancelling earbuds from Bose weren’t designed with a one-size-fits-all approach. These next-generation wireless earbuds are engineered to fit you. They intelligently personalize the noise cancellation and sound performance to uninterrupted, immersive listening wherever you are. To ensure all-day comfort and a secure fit, they come with three pairs of ear tips and three pairs of custom stability bands, so you can find the best fit for your ears. Own your uniqueness with sound and fit shaped to you.
  • BOSE proprietary active noise cancelling technology: QuietComfort Earbuds II intelligently personalize the noise cancellation and sound performance to your ears, so you can enjoy deep, immersive sound and the proprietary active noise cancelling technology.
  • BOSE COMFORTABILITY: To ensure your wireless earbuds feel comfortable and stay put no matter what you’re doing, QC Earbuds II come with a Bose Fit Kit. The convenient Fit Kit includes three pairs of ear tips and three pairs of stability bands are made from soft silicone for all-day comfort and a secure fit.
  • WIRELESS & EASY TO USE: Use the simple touch interface on the wireless earbuds to control everything. This convenient interface frees your hands so you can stay focused on whatever you’re doing. With simple swipes and taps, play or pause music, the noise cancellation level, all without ever touching your phone.
  • LONG LASTING BATTERY: Stay absorbed in the music you love for up to 6 hours. When not in use, store your Bose QuietComfort Earbuds II in the portable charging case -- it’s small enough to fit in your pocket. If the battery gets low, voice prompts let you know. Out of power and don’t have enough time to fully charge? The quick-charge option provides up to 2 hours of battery life from a 20-minute charge.

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Product description

Bose QuietComfort Earbuds II are a sleek, versatile musical companion designed to fit you and everything you do. Engineered with pioneering CustomTune sound calibration technology, these wireless earbuds intelligently personalize the noise cancellation and sound performance to fit your ears, so you get the proprietary active noise cancelling technology and deep, immersive sound with powerful base whether you’re at home or on the go. To ensure all-day comfort and a secure fit, the earbuds come with the Bose Fit Kit that includes 3 different soft, silicone ear tips and 3 different stability bands to max and match to find your best fit. With a compact, lightweight design, you will almost forget you’re wearing them. Easily control your music or adjust your preferred level of noise cancellation with the earbud’s simple touch controls. Phone calls sound crystal clear. Listen for up to 6 hours on a single charge. The charging case holds 3 additional 6-hour charges for a total of up to 24 hours of listening time. IPX4 rating for sweat and water resistance. Advance Bluetooth 5.3 capability. In-App EQ control.

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Customer reviews

4.1 out of 5 stars
4.1 out of 5
11,744 global ratings

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Customers say

Customers like the quality, fit and sound quality of the earbuds. For example, they mention that they sound great, they fit snugly and that the noise cancelling quality is superb. That said, some complain about the connectivity issues. Opinions are mixed on value, performance and ease of use.

AI-generated from the text of customer reviews

78 customers mention56 positive22 negative

Customers like the sound quality of the headphones. They mention that it has excellent sound, the battery life is good, and the noise cancelling quality is superb. They also appreciate the clear mids and crisp highs.

"...Background noise is reduced to a hum, but be careful I have missed several announcements on trains meaning the first I knew the train was changing..." Read more

"...The sound quality is amazing and at the gym I might as well be in my own world - I can crank my music and there is absolutely no intrusion from..." Read more

"Sounds fabulous. ANC is superb. Great to be able to manage the volume from the ear bud.The supporting mobile app is poor...." Read more

"...They have a decent fit, decent feel, and sound great...." Read more

19 customers mention15 positive4 negative

Customers like the fit of the headphones. They say they feel snug, sound great, and look stylish. Some mention that the different sized ear pieces help to ensure a good fit. Overall, most are happy with the fit and sound quality of the product.

"...They have a decent fit, decent feel, and sound great...." Read more

"...Also, whilst the headphones fit snug in the case, they can be awkward to remove...." Read more

"...And my biggest concern: they sit tight in my ear without risk of falling out and I don't feel a thing. No pain like with my old wired ones...." Read more

"...They don't fit properly, that means even a light walk makes them loose in your ear...." Read more

16 customers mention16 positive0 negative

Customers are satisfied with the quality of the earbuds. They mention that they are excellent, great, and impressive. They appreciate the clear highs, deep lows, and decent mids that make for a nice all-rounder.

"...They are the best earbuds I have experienced...." Read more

"...gun and other loud-ish work and don't use ear protection and can listen to amazing, clear sound of music or audiobooks at the same time...." Read more

"...Connectivity: Sony is great and I never ever had any issues...." Read more

"...The quality is amazing.The noise cancellation is incredible. I frequently visit a very, very loud gym...." Read more

7 customers mention3 positive4 negative

Customers have mixed opinions about the ease of use of the headphones. Some mention that it's easy to use and set up, while others say that it has a poor design and an abysmal app.

"...It's not a flat battery. It's poor design and testing...." Read more

"Really good sound and easy to set up" Read more

"...the Shinny Gray plastic didn't look good. My Opinion only.Noise cancelling, Yes its true Bose ANC still best you can get...." Read more

"Excellent sound and easy to use. Bose is boss !" Read more

17 customers mention3 positive14 negative

Customers are dissatisfied with the connectivity of the headphones. They mention that they constantly lose connection from their phone, have poor Bluetooth connectivity, and are very flaky. Some say that the headphones do not pair with any devices. Overall, some customers are returning the headphones due to their poor connectivity.

"...At times they simply won’t connect to my iPhone, other times they will connect but no sound will come out...." Read more

"...It is a pain to disconnect from one device and connect to another. Even though it does not have multi point connection...." Read more

"...and troubleshooting didn't work, so now they are not pairing with any devices. So, I'm returning them...." Read more

"Constantly pairing - re-pairing - and it just do not work even after resetWhen they work they are good..." Read more

14 customers mention4 positive10 negative

Customers are dissatisfied with the value of the headphones. They mention that it's not worth the money, the case is flimsy, and the product is poorly priced. Some say that the headphones are disappointing and useless.

"...As for the buds them selves, the negative would be they are fiddly and slippy...." Read more

"...Anyway, they’re not the cheapest buds but if you work out price-per-wear, and I wear them at least once a day, and I actively enjoy every time I..." Read more

"...Was able to catch mine on sale so the price was good as well!" Read more

"...So, the net result is a very expensive pair of earbuds that will probably just be a paperweight...." Read more

6 customers mention0 positive6 negative

Customers are dissatisfied with the performance of the headphones. They mention that the ear buds don't work for them and the troubleshooting didn't help.

"...Today they stopped working (in less than one month) and troubleshooting didn't work, so now they are not pairing with any devices...." Read more

"Constantly pairing - re-pairing - and it just do not work even after resetWhen they work they are good..." Read more

"...once because the sound was crackly in one ear until it eventually only worked intermittently and now here I am again returning the replacement pair..." Read more

"These ear buds didn't work for me...." Read more

Great product but!
4 Stars
Great product but!
I bought both Bose bose quietcomfort earbuds 2 and sony wf-1000xm5 after having a sony wf-1000xm4 for almost a year and this is my honest review:1-Fitting on ear: both are great but Bose is even a bit better2-ANC: without any questions Bose bits Sony,If Sony blocks 60 percent, Bose blocks 80 percentConnectivity: Sony is great and I never ever had any issues. Bose is sub average and every now and then keeps you busy to reconnect to app or mobile.3- Sound quality: both are great but I prefer Sony as I listen to podcasts more often than music otherwise for music Bose is better option4-call quality : Sony blocks ambient noise and other side can hear you better if you are in a noisy environment.And at the end I kept Sony again and returned Bose.
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Top reviews from Australia

Reviewed in Australia on 17 July 2023
Style: QCEBIIColour: Triple BlackVerified Purchase
I have a pair of earbuds and the Bose QuietComfort 45 Noise Cancelling Headphones.

I got the headphone before the earbuds. The earbuds were a present and I didn't think I would ever use them.

However, they are even better than the excellent headphones.

The sound quality is excellent but the noise cancelling is fantastic. Background noise is reduced to a hum, but be careful I have missed several announcements on trains meaning the first I knew the train was changing destination was when it started moving again and was going in the wrong direction!

In comparison to the Bose QC 45 headphones, it is difficult to explain but they are another level better.
Which makes you wonder how good the next Bose headphones are going to be.

Negatives.

The Bose Music app is basic it does offer some personalisation but not much. i downloaded an app named SoundID that enhances the audio significantly, but it isn't needed, just adds more.

I had a lot of connection issues painting the earbuds to the app. And Bose wasn't too helpful.

But in reality, you don't need the app to use them

As for the buds them selves, the negative would be they are fiddly and slippy. they do feel when taking them in and out of the case that they will slip out of your fingers. For those with dexterity concerns be careful.

So apart from the basicness of the app, not an issue with the earbuds and the slippiness of them. They are the best earbuds I have experienced. As I am not a professional tester I don't have much experience with other high-end earbuds, but these are excellent.

If you want a great pair of earbuds and don't mind paying the high price these are a good buy.
8 people found this helpful
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Reviewed in Australia on 7 December 2023
Style: QCEBIIColour: Triple BlackVerified Purchase
I have always had cheap earbuds. I found expensive ones hard to justify and thought I would treat myself. I had a set of Bose noise cancelling headphones many years ago and had been told they were still the best for ANC. When I opened the case and placed the buds into my ears there was about a second delay before the ANC switched on and from that moment I was in love - the difference between the ANC in these buds and my noise cancelling headphones from over a decade ago isn’t even a comparison. I now wear them every day - I ride a motorbike with a loud exhaust and these are low profile enough to go inside my helmet and cut out almost all the road and exhaust noise. The sound quality is amazing and at the gym I might as well be in my own world - I can crank my music and there is absolutely no intrusion from outside sounds. The “aware” feature is good too but I like the immersive sound of the noise cancelling.
Anyway, they’re not the cheapest buds but if you work out price-per-wear, and I wear them at least once a day, and I actively enjoy every time I wear them, then it’s a really good purchase.
Reviewed in Australia on 18 January 2024
Style: QCEBIIColour: Eclipse GreyVerified Purchase
Sounds fabulous. ANC is superb. Great to be able to manage the volume from the ear bud.
The supporting mobile app is poor. It doesn't even give the battery status of buds and charging case, which seems like the most basic function you can expect. You need to gauge the battery status of the case from a led light on it. Even $30 earpod knock-off brands provide better app service than that.
Reviewed in Australia on 4 May 2023
Style: QCEBIIColour: Triple BlackVerified Purchase
Very impressed with the noise canceling feature of these ear buds. I bought them for the motorcycle and they work OK, still a bit of wind noise but still impressed. On the airplane they work amazing, in the house its like you are in a sound proof room.
Battery life is very good as well.
5 people found this helpful
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Reviewed in Australia on 25 July 2023
Style: QCEBIIColour: SoapstoneVerified Purchase
It's 2023. A device that puts sound into your ears should not crash.
They have a decent fit, decent feel, and sound great.
But none of that is worth it if you have to take them out of your ears randomly, put them in the case, close the lid, wait, open the case and return them to your ears randomly during the day. In the span of writing this - it's happened twice.
It's not a flat battery. It's poor design and testing.
I assume it's fixable, and reading the forums, Bose is well aware of it but doesn't want to or can't fix it.
So, the net result is a very expensive pair of earbuds that will probably just be a paperweight. Luckily, the case is massive and heavy - so it will serve that purpose well I assume!
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1.0 out of 5 stars Don't waste your money.
Reviewed in Australia on 25 July 2023
It's 2023. A device that puts sound into your ears should not crash.
They have a decent fit, decent feel, and sound great.
But none of that is worth it if you have to take them out of your ears randomly, put them in the case, close the lid, wait, open the case and return them to your ears randomly during the day. In the span of writing this - it's happened twice.
It's not a flat battery. It's poor design and testing.
I assume it's fixable, and reading the forums, Bose is well aware of it but doesn't want to or can't fix it.
So, the net result is a very expensive pair of earbuds that will probably just be a paperweight. Luckily, the case is massive and heavy - so it will serve that purpose well I assume!
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3 people found this helpful
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Reviewed in Australia on 31 July 2023
Style: QCEBIIColour: SoapstoneVerified Purchase
Suprisingly effective, good sound quality. My only minor complaint is a small amount of white noise when there is no background noise

Top reviews from other countries

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Daniel
5.0 out of 5 stars Excelente fone Bose QuietConfort II
Reviewed in Brazil on 11 March 2024
Style: QCEBIIColour: Triple BlackVerified Purchase
Estou tendo uma experiência incrível com o fone Bose QuietConfort II. Ouço detalhes nas minhas músicas favoritas que não percebia nos fones anteriores. O som é de muita qualidade e tem um excelente grave. O cancelamento de ruído é muito eficiente. A entrega foi muito rápida. Chegou 40 dias antes do prazo estimado : )
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Daniel
5.0 out of 5 stars Excelente fone Bose QuietConfort II
Reviewed in Brazil on 11 March 2024
Estou tendo uma experiência incrível com o fone Bose QuietConfort II. Ouço detalhes nas minhas músicas favoritas que não percebia nos fones anteriores. O som é de muita qualidade e tem um excelente grave. O cancelamento de ruído é muito eficiente. A entrega foi muito rápida. Chegou 40 dias antes do prazo estimado : )
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Someone from Canada
5.0 out of 5 stars Great headphones !
Reviewed in Canada on 13 November 2023
Style: QCEBIIColour: Triple BlackVerified Purchase
I was a bit of a skeptic when it came to wireless headphones, theses headphones absolutely changed my mind.

The noise cancellation at first is a bit weird, but after a day or two, it's an amazing feature. It blocks everything, no joke, and I have a very good hearing. I have other headphones, without noise cancellation that I sometimes use, but I immediately notice the difference. The noise cancellation is just making the sound more crisp and audible.

The sound is great, and can also be adjusted with the Bose Music app.

It worked 100% with my Galaxy phone, no issues, no hassle (make sure you install "Bose Music").

The headphones come with 3 ear adjustments, so make sure they are properly fitted. They don't come off easily afterwards.

I can also wear the headphones for long periods, no issues.

Touch controls work great as well.

Some things that I did notice:
- The battery life is okay I guess, although I do feel that it could be a bit better (not exactly sure what is the equivalent with other headphones). The case also acts as a charger, event when it's not plugged in.
- I wish I could disable the touch controls temporarily because sometimes when I jog (I live in a colder climate), I wear a jogging running coat with a built in hoodie, and when it gets soaked with sweat, the touch controls are triggered.
- Sweat slightly alter the headphones ability to stay inside the ears (but that is expected, as they aren't designed for sport).
9 people found this helpful
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Martha Jordan
5.0 out of 5 stars Great fit and sound
Reviewed in Canada on 12 September 2023
Style: QCEBIIColour: Eclipse GreyVerified Purchase
I bought these as a gift. Fit well and sound is fantastic.
Guillegonza
5.0 out of 5 stars Gran calidad de audio
Reviewed in Mexico on 28 August 2023
Style: QCEBIIColour: Triple BlackVerified Purchase
Excelentes y comodos, buen audio y buena cancelacion de ruido, solo como punto de vista el modo ambiente o “aware” se siente un poco raro por el cuidado de sonidos altos y quiza me gustaria que el volumen se pudiera oir mas alto pero creo que estan ajustados de acuerdo a nuestra salud auditiva
One person found this helpful
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Lillyander
5.0 out of 5 stars A life changing purchase and fixed connection issue
Reviewed in the United States on 16 June 2023
Style: QCEBIIColour: Triple BlackVerified Purchase
I work in a dental lab and I have bad noise sensitivity issues. Bad enough to bring anxiety attacks. I was hesitant to buy these because of the price. I tried other ear buds but they did not cancel anything enough. My hubs demanded I buy these and so I did and good lord the peace these have brought me. What sound does make it through is dampened so much that it's barely there and no longer triggers me. I cannot believe that these little things can block SO MUCH. They are so comfortable that I forget I have them in and the cool little bands they have around the bud keeps them in. They ain't going nowhere! They weigh NOTHING. Easy to get them in and remove. I love that the volume control is a swipe on the side of the bud. Also you can tap three times to repeat a song! I find them very good with phone calls too (android). They are VERY sensitive to my touch commands. I don't have to mash the hell out of them to get them to pause, skip or go back.

Music and audio books sound brilliant!! I find that the sound from the buds does not have to do battle with any background noise making for an awesome experience. Every other pair of earbuds I have had including Sony's has had to do battle with background noise because they could not cancel squat at my workplace.

On the connection issue, I had it. The left one stopped syncing. I tried twice to fix it and twice it stopped syncing. I was a sad panda and almost returned them until my hubs told me the left bud syncs with the right bud so if I was taking the left one out first ( I was taking them both out at the same time), it could be causing an issue. I reset the whole thing. Then I started taking the right on out first and putting it in my ear and waiting for the, battery at blah blah percent prompt then the tone that tells you that it's on. Then I take the left one out of the case and put it in and I have never had another problem and I waited a over solid month of nearly everyday use before I posted this. Not one more problem. If you are reluctant about this issue, just remember you can always return them and get your money back if you can't fix the issue. It's freaking worth a try!!! This is an amazing life altering product that has made an ENORMOUS difference in my anxiety level due to constant bombardment of NOISE.

On battery life. At work I keep the earbud case plugged in. When I go on break and lunch, I put them back in the case to charge. I have never had the battery run out on me. I am there for 9 hours.

In my opinion these are worth every damn cent. I cannot be without them now. Just remember to take the right one out first and put it in your ear and wait for the tone that tells you it's on. Only then take the left one out.
135 people found this helpful
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