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Eligible for change of mind returns within 30 days of receipt
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Western Digital WD Elements™ Desktop 20TB USB 3.0 hard drive for plug-and-play storage

4.3 4.3 out of 5 stars 2,342 ratings

$899.00
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20TB
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Purchase options and add-ons

Digital storage capacity 20 TB
Hard disk interface Serial ATA
Connectivity technology USB
Brand Western Digital
Special feature Compact
Hard disk form factor 3.5 Inches
Hard disk description Mechanical Hard Disk
Compatible devices Desktop
Installation type External Hard Drive
Colour Black

About this item

  • High-capacity add-on storage
  • Fast data transfers
  • Plug-and-play ready for Windows PCs
  • WD quality inside and out

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Warranty & Support

Amazon.com.au Return Policy:You may return for a full refund for the price you paid within 30 days of delivery any new computer purchased from Amazon that is "dead on arrival", arrives in damaged condition or is still in unopened boxes. Amazon may test or inspect returns. If Amazon finds a customer has misrepresented the condition of a return, Amazon may impose a fee equal to up to 15 percent of the merchandise sales price. Any returned computer that is damaged through customer misuse, missing parts, or in unsellable condition due to customer tampering may result in the customer being charged a restocking fee based on the condition of the computer. This policy does not restrict or alter any non-excludable statutory consumer protections or rights you may have, including under the Australian Consumer Law. To view full returns terms including return instructions, merchandise-specific requirements and exclusions see our Returns Policy Page. New, used and refurbished products purchased from Marketplace vendors are subject to the returns policy of the individual vendor.

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From the manufacturer

Header
WD Elements Desktop, HDD

Instant Add-On Storage

Providing WD quality inside and out, the WD Elements desktop hard drive offers reliable, high-capacity storage with fast data transfers.

• With capacities up to 10TB

• Plug-and-play simplicity

• USB 3.0 and USB 2.0 compatibility

Desktop, Pen, Computer, HDD, Desktop Elements

Environmental, Desktop, HDD

Port USB, SSD

High Capacity in a Sleek Design

The sleek design offers capacity up to 10TB, making WD Elements desktop storage the ideal solution for easy, add-on storage of all your important photos, music, videos and files.

Plug and Play

Ready to work with Windows PC right out of the box, just plug into the USB port to add storage instantly.

USB 3.0 and USB 2.0 Compatibility

With this single drive you get compatibility with the latest USB 3.0 devices and backward compatibility with USB 2.0 devices as well.

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Customer reviews

4.3 out of 5 stars
4.3 out of 5
2,342 global ratings

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Customers say

Customers like the performance, value, and size of the computer drive. For example, they mention it works well, is great value for NAS storage, and is perfect for storing large files such as video footage. They appreciate ease of use. That said, opinions are mixed on speed and noise.

AI-generated from the text of customer reviews

26 customers mention20 positive6 negative

Customers like the performance of the hard drive. They say it works well, has no issues, and is reliable. Some mention that it works perfectly in the Synology NAS. Overall, most are satisfied with the quality and value of the product.

"Quiet, reliable, no fuss portable Hard DriveRegularly on special somewhere :-)" Read more

"The hard disk worked well, as expected.My issue is that the power adapter plug for Australia was not supplied...." Read more

"It is working well so far, I got this on sale and it was good value." Read more

"The warranty was for 2 years; the drive started dying a few weeks ago, and now simply won't mount. The power supply is OK. Disappointing." Read more

19 customers mention19 positive0 negative

Customers appreciate the value of the computer drive. They mention it's a great value for backup drive, and good value for NAS storage.

"It is working well so far, I got this on sale and it was good value." Read more

"...However for the price it is still good value." Read more

"...it may have winded down and need extra time to spin up but good value for money" Read more

"Great value for amount of storage, very reliable in my testing and great as an archive drive" Read more

11 customers mention11 positive0 negative

Customers like the size of the hard drive. They say it's great for storing large files, such as video footage, photos, music, movies, and TV series. They also say it works perfectly as external storage and in a home NAS setup. Some mention it'll be great to store their photos, movies and TV Series on.

"This will be great to store my photos, music , movies and TV Series on." Read more

"Works just as expected, great for storing large files such as video footage" Read more

"...Unlike the older versions, this 12TB version is lighter, smaller and incredibly much faster.I backed up a 10TB server in less than 3 days...." Read more

"Very big size, worked perfectly although it would sometimes be very hot and loud. Just leaving a media source running will overheat the drive." Read more

8 customers mention8 positive0 negative

Customers find the computer drive easy to use. They mention it's simple to setup, plug and play, and quiet. Some say it'll automatically back up their files.

"Quiet, reliable, no fuss portable Hard DriveRegularly on special somewhere :-)" Read more

"...It arrived quickly and was a breeze to setup to now automatically backup all my photos and video. I dont need to do anything...." Read more

"Quick delivery & Easy set up," Read more

"Easy set up works well" Read more

13 customers mention8 positive5 negative

Customers are mixed about the speed of the computer drive. Some mention it's quite fast in terms of transfer, has good access time, and smooth file transfers. However, others say that it' a bit slow and extremely slow data transfer.

"The write and read speed is good and the noise is much less than Seagate Expansion counterpart, the access time is also much better than Seagate...." Read more

"...Everything else appears OK.Delivery was early, by 4 or 5 days as per the expected delivery date, shame I can't use it ......" Read more

"...HDD is fast (same as other USB 3.0 external HDD's).If you see it for the AU$274 price again, jump on it...." Read more

"...the older versions, this 12TB version is lighter, smaller and incredibly much faster.I backed up a 10TB server in less than 3 days...." Read more

11 customers mention5 positive6 negative

Customers have mixed opinions about the noise produced by the hard drive. Some mention that it runs quietly in the background with the occasional spin up sound, while others say that it makes noises for every read and write operation and makes a bit of vibration when there is a quick movement of the writing head.

"Quiet, reliable, no fuss portable Hard DriveRegularly on special somewhere :-)" Read more

"A bit loud. I own 3T and it does not make as much this one's noise but all good. Recommend" Read more

"The write and read speed is good and the noise is much less than Seagate Expansion counterpart, the access time is also much better than Seagate...." Read more

"Constantly making noise every couple of seconds when left on the table. Very annoying when watching movies. Other than this, works fine." Read more

6 customers mention0 positive6 negative

Customers are dissatisfied with the Australian plug adapter. They say that the product arrived without an Australian power plug, rendering it unusable.

"This was the Australian Version, but there is no plug for the AC power that will fit Australian power points...." Read more

"...supposed to be Australian version but the only thing missing was the Australian plug...." Read more

"Dissatisfied as the product arrived without an Australian power plug, rendering it unusable with local power points...." Read more

"This marked as Australian version WD 10TB HDD but does not have the Australian plug adapter included." Read more

Australian Power Point adaptor missing
4 Stars
Australian Power Point adaptor missing
This was the Australian Version, but there is no plug for the AC power that will fit Australian power points.This is my first issue with an Amazon purchase.Everything else appears OK.Delivery was early, by 4 or 5 days as per the expected delivery date, shame I can't use it ...Contacted Amazon via a web chat, they credited my account with some $AU so I can buy the right adapter.Good enough ...
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Top reviews from Australia

Reviewed in Australia on 23 October 2022
Capacity: 14 TBVerified Purchase
The WD Elemant external hard drives, I have found to be the best for my purposes. I have currently got 5 WD units for storing photoraphs and data folders. This one just purchased is 14TB, others are 8 and 12TB units. I have used external HD storage for many years and have tried various brands but come back to WD as being the most reliable I have found.
4 people found this helpful
Report
Reviewed in Australia on 30 July 2023
Capacity: 14 TBVerified Purchase
This will be great to store my photos, music , movies and TV Series on.
Reviewed in Australia on 30 April 2023
Capacity: 10TBVerified Purchase
Quiet, reliable, no fuss portable Hard Drive
Regularly on special somewhere :-)
Reviewed in Australia on 21 March 2024
Capacity: 10TBVerified Purchase
This was the Australian Version, but there is no plug for the AC power that will fit Australian power points.
This is my first issue with an Amazon purchase.
Everything else appears OK.
Delivery was early, by 4 or 5 days as per the expected delivery date, shame I can't use it ...

Contacted Amazon via a web chat, they credited my account with some $AU so I can buy the right adapter.

Good enough ...
Customer image
4.0 out of 5 stars Australian Power Point adaptor missing
Reviewed in Australia on 21 March 2024
This was the Australian Version, but there is no plug for the AC power that will fit Australian power points.
This is my first issue with an Amazon purchase.
Everything else appears OK.
Delivery was early, by 4 or 5 days as per the expected delivery date, shame I can't use it ...

Contacted Amazon via a web chat, they credited my account with some $AU so I can buy the right adapter.

Good enough ...
Images in this review
Customer image
Customer image
One person found this helpful
Report
Reviewed in Australia on 6 August 2023
Capacity: 12 TBVerified Purchase
I only use WD Elements Drives because they last. The only down side was this drive was sold by Amazon US, who refused to deliver the product to my home town, which has an Amazon Locker in the town. I ended up having it delivered to my daughters address, it took me 3 weeks before I could travel and pick it up for health reasons. I complained to Amazon but I am yet to receive a valid explanation, they told me they did not deliver to certain postcodes, but my post code was NOT in the list if postcodes given. I believe it was finger issues of the person handling it at the US end.
One person found this helpful
Report
Reviewed in Australia on 11 June 2023
Capacity: 14 TBVerified Purchase
Good upgrade from my external 4 TB drive
Reviewed in Australia on 11 December 2023
Capacity: 10TBVerified Purchase
The hard disk worked well, as expected.
My issue is that the power adapter plug for Australia was not supplied.
I contacted Amazon support and they were of no help whatsoever.
I got the msg "tuff stuff" and they were not interested in resolving my issue.
4 people found this helpful
Report
Reviewed in Australia on 4 January 2024
Capacity: 12 TBVerified Purchase
all good
One person found this helpful
Report

Top reviews from other countries

Translate all reviews to English
JL
5.0 out of 5 stars If you're ordering from the US...
Reviewed in the United States on 19 July 2020
Capacity: 10TBVerified Purchase
This comes with two electrical plug ends for Europe but none for the US. Basically I have a paperweight right now until i order a separate power supply which shouldn't be effen necessary.

The adapters literally has ends that pop off in order to swap them out, you're telling me they couldn't have just put one of each origin in there? Too expensive for that 20 cent piece of plastic?

Fail. Seriously, fail.
51 people found this helpful
Report
Udo Bierlage
5.0 out of 5 stars Gewohnt zuverlässig
Reviewed in Germany on 16 December 2020
Capacity: 10TBVerified Purchase
Ich benutze die Platte in einem RAID-Gehäuse weil die externe Platte günstiger ist als eine interne ... Also Gehäuse auf und Platte raus.
Bei mir laufen also vier der 10 TB-Platten im Verbund und dienen einem Datenbank-Server als Speicher. Die Platten sind leise, werden nicht übermäßig warm und sind für mich ausreichend schnell.
Das ist zwar nicht das typische Anwendungsszenario für diese Platten aber was soll ich sagen: ist günstig und funktioniert.
Steven
1.0 out of 5 stars It won't work if you live in the US.
Reviewed in the United States on 4 November 2021
Capacity: 10TBVerified Purchase
I should have read everyone else's reviews. I have never had an issue with a product from Amazon, but this is poorly marked as an international product. The tech support from Amazon assisted with a return because there is no website, phone number, or email address to contact the original seller.
4 people found this helpful
Report
Pavel Corbu
5.0 out of 5 stars upgrade
Reviewed in Germany on 16 March 2024
Capacity: 10TBVerified Purchase
I had already bought the same 4TB a long time ago. now that it's full I bought the same 10TB
Steve Bé
5.0 out of 5 stars Zeer goede schijf
Reviewed in the Netherlands on 26 July 2023
Capacity: 10TBVerified Purchase
Ik vind dit een zeer goede schijf en hij is met wat aanpassingen ook intern te gebruiken.